Introduction

Pedro IT Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form (name, email, phone number, company name)
• Request a consultation or quote
• Subscribe to our newsletter
• Engage our services

Automatically Collected Information: When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver the services you request
• Send you relevant information about our services
• Improve our website and services
• Comply with legal obligations

Data Protection

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers and firewalls
• Limited access to personal information
• Regular security assessments

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

• To trusted service providers who assist us in operating our website and services
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

HIPAA Compliance

For clients in the healthcare industry, we maintain HIPAA-compliant practices for handling Protected Health Information (PHI). Additional safeguards and Business Associate Agreements are available upon request.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Modified" date at the bottom of this page.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Pedro IT Solutions
Odessa, TX 79761
Email: privacy@pedroitsolutions.com
Phone: (432) 232-6946

Last Modified: December 4, 2024